Aurobindo USA prides itself on putting the customer and their respective needs at the center of everything within the purview of Commercial Accounts. This customer-centric perspective ultimately leads to superior service, and, as a by-product a more robust, business relationship.
Taking pride in creating a positive customer experience, the professional commercial account team works closely with each customer to ensure Aurobindo is exceeding expectations in terms of value, quality, availability of supply, responsiveness, and ease of conducting business. In addition, by closely aligning with the customer, the commercial team is better positioned to develop and manage account growth.
With customer consolidation being the optimum term, the national accounts’ sheer size demands increased attention, greater understanding of the entire enterprise, and a mind-set focused on problem identification, solution development, and flawless execution. The term ‘creating mutually beneficial outcomes’ is one of the critical goals the commercial team strives to achieve every day.
One of the major drivers that separate Aurobindo from its competition is the degree of Vertical Integration. With 78% of the Active Pharmaceutical Ingredients (API) being manufactured by Aurobindo, the commercial team positions the company as the one who controls the entire process and with that control, they can be counted on to infuse quality and value in every product they market.